Tellers Wanted At Standard Bank (Grade 12)

Closing Date: 30 December 2016

Standard Bank is looking for Teller in its East London Branch, the Tellers responsibility will be providing a consistently high quality frontline transaction service to customers encompassing the cashing of cheques, acceptance of deposits and the provision of change.

 

  • Matric
  • 1 year Branch banking experience would be an advantage

Duties:

Telling:

  • Attends to cheque encashment, Plus Plan withdrawals etc., according to laid-down procedures as stipulated in Group Reference Guide (GRG).
  • Attends to change transactions.
  • Accepts cheque and/or cash deposits, according to laid-down procedures as stipulated in GRG.
  • Ensures that cheques included in deposits are checked in terms of Duty of Care obligations.
  • Ensures that all items cashed are within laid-down limits and refers all transactions exceeding limits to the appropriate area for authorisation.
  • Ensures that items cashed are technically correct and signed, according to laid-down instructions as per GRG.
  • Prepares contingency schedules and capture as per point of reference structure.
  • Attends to value transactions
  • Assists with cash transactions captured by employees that do not operate tills.

Control of Cash:

  • Ensures that all laid-down policies and procedures regarding the handling, locking away and security of cash are adhered to.
  • Ensures that cash holdings are kept within prescribed limits at all times.
  • Balances cash daily and report any differences promptly.
  • Ensures that no unauthorised items are held as cash.

Custodianship (where applicable):

  • Acts as primary custodian of Automated Teller Machine (ATM)/Auto Note Acceptor Machine (ANA) keys.
  • Acts as primary custodian for the  ANA/ATM (KABA) Automatic time delay lock pass code.

ATM/ANA Daily Maintenance:

  • Ensure ATM/ANA machine are clear of cash jams and retained cards to increase uptime, as and when required.
  • Replenishes ATM/ANA stationery.
  • Ensures maximum up-time by reporting systems or technical problems to ATM Control immediately and follow up  in need to ensure that corrective action is taken..
  • Ensures that the print on transaction records is legible for all ATM/ANA terminals.
  • Ensures that all ATM/ANA terminals are kept clean externally and internally at all times.

Automated Teller Machine (ATM)/ ANA Terminals (where applicable):

  • Controls ATM keys according to laid-down instructions.
  • Adheres to laid-down instructions regarding the control, movement and take-over of cash.
  • Undertakes ATM contingency procedures.
  • Replenishes ATM cash according to laid-down instructions.
  • Ensures canisters hold sufficient cash for weekends and public holidays.
  • Monitors cash levels and clear/order cash in line with ICM forecasting to ensure holdings are sufficient to meet business needs and fall within prescribed limits at all times.
  • Sweep ANA machine daily and balance on NDS Desktop against sweep.
  • Balances the cash in all ANA’s and ATM’s on a bi-weekly basis.
  • Completes and balances ATM cash specification.
  • Releases cash paid out figures.
  • Ensure good quality notes are loaded to ATM/ANA Machines.

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