Persons interested in applying for the following posts should send their application (CV, recently certified copies of qualifications and ID including a signed z83) quoting the reference number to:
Attention: Human Capital Manager, Postal address: Private Bag x 11230, Nelspruit, 1200. Hand delivery: 18 Ferreira Street, Nelspruit, 1200. Enquiries: Ms A du Preez on 013 754 9337 or Ms A Ndlovu on 013 754 9334

Closing Date: 25 April 2016

Assistant Manager: Customer Care

Salary: R311 784 – R376 626 p.a. exclusive of benefits Gert Sibande District Office, (Ermelo)

Mpumalanga (Ref No: MPU 16/03)
Candidate should hold a relevant B degree or National Diploma, coupled with 3-5 years’ experience in the relevant field of which 2-3 years must be supervisory experience in customer care; in customer care; Knowledge of applicable legislation (e.g. Social Security Act, Policies and Procedure, PFMA, PAJA etc.) and SOCPEN system; Computer literacy and a drivers’ license are essential.


The incumbent will manage and organizing of ICROP in the District; Engage in special promotional events organized/ planned by other spheres of government; Assist with the management and coordination of the customer relations strategy in the District; Manage and provide a customer call centre function to SASSA clients; Manage day-to-day operations of the call centre function; Provide advice on social assistant legislation, policies and procedures on grants administration; Manage subordinates in the section
Preference will be given to African Female followed by African Male and Coloured Male as at the time of appointment

Important notes: All these positions are advertised with the minimum requirements. Appointment will be subject to a compulsory pre-employment screening in the form of qualification, references, ITC, criminal checks and compulsory competency assessment (where applicable. SASSA is an Employment Equity employer and position/s will be filled in accordance to its Employment Equity Plan. It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA) prior to the selection process. The Agency is under no obligation to fill a post after the advertisement thereof. Please note: All SASSA staff are subject to compulsory Security Vetting on appointment. No faxed or e-mailed applications will be accepted.

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