DEPARTMENT OF LABOUR CLIENT SERVICE OFFICER (GRADE 12

CLIENT SERVICE OFFICER: REGISTRATION SERVICES 2 POSTS REF NO:
HR 4/4/1/74
SALARY:R183 558 per annum
CENTRE:Labour Centre:Uitenhage
REQUIREMENTS:Matriculation/ Grade 12/ Senior Certificate plus National Certificate (N6)/ SAQA
recognised Certificate (NQF5) in Office Administration/Public Management/ Public
Administration/ Secretariat. Twelve (12) months functional experience in administration/Customer/ Client services. Knowledge: All Labour Legislations and Regulations, Private Employment Agency regulations and related ILO conventions,Public Service Regulations, Public Service Act, Departmental Policies, Procedures and Guidelines, Batho Pele principles. Skills: Interpersonal, Telephone etiquette,
Interviewing, Computer literacy, Listening,Communication, Ability to interpretlegislation, Problem solving, Mediation.
DUTIES:Manage the help desk at the first port of entry within the Registration Services.Render Employment Services to all the Clients who visit the Labour Centre.Resolve all
complaints on all Labour Legislations received from Clients. Receive all Unemployment Insurance Benefits Applications and Employer declarations.
Receive application forms in terms of Compensation for Injuries and Diseases Act and Employer registration forms for COIDA.
ENQUIRIES:Ms EO Adams-August, Tel no: (041) 9924627
APPLICATIONS:Deputy Director: Labour Centre Operations: P O Box 562, Uitenhage, 6230 or hand delivered at 15 A Chase Street, Uitenhage.
FOR ATTENTION:Sub-directorate: Labour Centre Operations, Uitenhage.
CLOSING DATE:19 June 2017 at 16:00
NOTE:Applications must be submitted on form Z83, obtainable from any Public Service Department or on the internet at www.gov.za/documents. The fully completed andsigned form Z83 should be accompanied by a recently updated, comprehensive CV as well as attachments of recently certified copies( Not older than 3 months after publication of the advert) of all qualification(s) including a Senior Certificate and ID-docume

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